In-store customer assistant

Nova Desktop puts your store assistant on a shared screen.

Connect a store computer to its AI Business ID. Nova can guide customer conversations and QR order handoff from one visible assistant screen.

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Use the AI Business ID shown in your merchant workspace, not a payment ID, when connecting a store computer.

Store setup

  1. Install Nova Desktop on the in-store computer.
  2. Enter the merchant AI Business ID.
  3. Allow the microphone when prompted.
  4. Customers can say “Hi Nova” or use the visible help bubble.

Built for the store floor

Nova Desktop uses the merchant's configured customer-service information. Orders started on the public screen use a QR payment handoff so customers can complete payment on their phone.